Terms & Conditions

RPM Pickleball Terms & Conditions

 

Welcome to RPM Pickleball!
This website is operated by RPM Pickleball. Throughout the site, “we,” “us,” and “our” refer to RPM Pickleball. By using our site or purchasing from us, you agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), which apply to all users including browsers, customers, merchants, and content contributors.

Please read these Terms carefully. If you do not agree with any part of the terms, you may not access the site or use our services.

RPM Pickleball reserves the right to update or modify these Terms at any time. Changes will be posted here, and your continued use of the site constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform we use to sell our products and services.

 

Online Store Terms

By using this site, you confirm that you are either the age of majority in your state/province or have given us permission to allow any minor dependents to use the site under your supervision.

You agree not to use our products for unlawful purposes or to violate any local laws. Any breach of these Terms may result in the immediate termination of your access to our services.

 

General Conditions

We reserve the right to refuse service to anyone at any time. Any content you submit (excluding payment information) may be transferred unencrypted and adapted for network or device compatibility.

Payment information is always encrypted and handled securely. You agree not to duplicate, copy, or resell any part of the Service without written permission from us.

 

Accuracy of Information

While we strive to ensure accuracy, we are not responsible if any information on this site is incomplete, outdated, or inaccurate. The material on this site is for general reference and should not be your sole basis for making decisions. Historical content may not reflect current information. It’s your responsibility to check for updates.

 

Shipping

We offer free economy shipping within the contiguous U.S. to physical street addresses. Additional charges may apply for PO Boxes, Alaska, Hawaii, Puerto Rico, and other territories. International shipping fees and delivery times are calculated at checkout.

Once an order has shipped, it cannot be changed or canceled. For more details, please visit our [Shipping Policy].

 

International Orders

Buyers are responsible for ensuring products are allowed in their country and for paying any customs, taxes, or import duties. RPM Pickleball is not liable for these fees or for delays caused by customs. If an item is returned due to refusal of delivery, shipping fees may be deducted from the refund.

All prices are in USD. Currency conversion or international transaction fees may apply.

 

Changes to Products & Services

Product prices and availability are subject to change at any time without notice. We may modify or discontinue any part of the site or service without liability to you or any third party.

 

Promotions

Promotions and special offers may change without notice. Free product offers (excluding shipping/handling) are limited to first-time customers in the U.S. and cannot be combined with other discounts or payment plans. Promotions are valid only on rpmpb.com unless otherwise stated.

 

Products & Services

Some of our products or services are available exclusively online through our website and may be offered in limited quantities. These items are eligible for return or exchange only in accordance with our [Return Policy].

We strive to display product images and colors as accurately as possible. However, we can’t guarantee that your screen’s display will reflect the exact color of any item.

We reserve the right to limit sales of our products or services to any individual, geographic region, or jurisdiction, and may do so on a case-by-case basis. We may also limit quantities available for purchase. Product descriptions, pricing, and availability are subject to change at any time without notice, at our sole discretion. We also reserve the right to discontinue any product at any time. Any offer for a product or service is void where prohibited by law.

We do not guarantee that any product, service, or other material you purchase will meet your expectations, nor that any errors in the Service will be corrected.

RPM Pickleball gear is designed to enhance play for athletes of all levels. Please do not use our products if you have any health conditions that may be affected by physical activity. Discontinue use immediately if you experience discomfort and consult a medical professional.

 

Accuracy of Billing & Account Information

We reserve the right to refuse or cancel any order you place with us. This may include limitations on order quantities per customer, per household, or per order—such as orders placed under the same account, credit card, or shipping/billing address.

If we make a change to or cancel an order, we’ll attempt to notify you using the contact details you provided at checkout. We also reserve the right to block or restrict orders that, in our judgment, appear to be placed by resellers, dealers, or distributors.

By purchasing from us, you agree to provide complete, accurate, and current account and billing information. You’re responsible for keeping your account details—such as email addresses and payment information—up to date so we can process your orders and contact you if needed. For more information, please review our [Return Policy].

 

Optional Tools

We may offer access to third-party tools that we neither monitor nor control. You acknowledge that these tools are provided “as is” and “as available” without warranties, endorsements, or guarantees of any kind.

Your use of any optional third-party tools made available through the site is entirely at your own risk. Make sure you understand and agree to the terms provided by those third-party providers before using their tools.

We may also introduce new features or services on our website in the future. These will also be subject to these Terms of Service.

 

Third-Party Links

Our website may include content, products, or services provided by third parties. Links to third-party websites may direct you away from our site. We are not responsible for the accuracy or content of those websites and make no warranties regarding their materials, services, or practices.

We are not liable for any harm or damages resulting from the use or purchase of third-party goods or services. Please carefully review third-party policies before completing any transactions. Any issues or concerns related to third-party products should be directed to the appropriate provider.

 

User Submissions, Comments & Feedback

If you send us creative ideas, feedback, proposals, or other materials (with or without our request), you agree that we may use, edit, copy, publish, and distribute them without restriction or obligation to compensate or respond to you.

We have no obligation to monitor or remove content, but we reserve the right to do so at our discretion if it violates our terms or is offensive, unlawful, or harmful.

By submitting content, you agree that it won’t infringe on any third-party rights, including copyright, trademark, privacy, or intellectual property. Submissions must also not contain unlawful, abusive, or harmful material (such as viruses or malware). You must not impersonate others or mislead us about your identity.

You are solely responsible for the comments and content you provide. We take no responsibility and assume no liability for anything you or third parties post.

 


Personal Information

Any personal information you submit through our store is governed by our [Privacy Policy]. Please review it to understand how we collect, use, and protect your data.

 

Errors, Inaccuracies & Omissions

At times, our site or service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping costs, transit times, or availability. We reserve the right to correct any such errors and to update or change information—or cancel orders—at any time without prior notice, including after you’ve placed an order.

We are not obligated to update, amend, or clarify information in the Service or on any related site unless required by law. A specified update or refresh date does not guarantee that all information has been modified.

 

Prohibited Uses

In addition to any other restrictions outlined in these Terms of Service, you are prohibited from using the site or its content for:

  • Any unlawful purpose

  • Soliciting others to perform or participate in illegal acts

  • Violating any international, federal, provincial, or local laws or regulations

  • Infringing on intellectual property rights

  • Harassing, abusing, insulting, harming, defaming, or discriminating against others

  • Submitting false or misleading information

  • Uploading viruses or malicious code that could harm the site or users

  • Collecting personal data from others

  • Spamming, phishing, scraping, or crawling

  • Any obscene or immoral activity

  • Circumventing the security features of the site or related platforms

We reserve the right to terminate your use of our services for violating any of these terms.

 

Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of our services will be uninterrupted, timely, secure, or error-free. We make no guarantees regarding the accuracy or reliability of results obtained through the service.

You agree that your use of, or inability to use, the service is at your own risk. All products and services provided through our site are offered “as is” and “as available,” unless otherwise stated. This includes any implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

RPM Pickleball, including our officers, employees, contractors, and affiliates, is not liable for any direct or indirect damages—including loss of profits, data, or savings—arising from your use of the site, services, or any purchased product. Some jurisdictions do not allow the exclusion or limitation of certain liabilities, so our responsibility will be limited to the fullest extent allowed by law in such cases.

 

Indemnification

You agree to indemnify and hold harmless RPM Pickleball and its affiliates, partners, employees, contractors, and suppliers from any claims, demands, or liabilities—including legal fees—arising from your violation of these Terms of Service or any law or third-party rights.

 

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that portion will be deemed severable and will not affect the validity of the remaining terms, which will remain in full force and effect.

 

Termination

These Terms remain in effect unless and until terminated by either you or us. You may terminate by notifying us you no longer wish to use our services or by ceasing to use the site.

We may also terminate this agreement at any time, without notice, if we determine that you have violated any part of these Terms. In such cases, you will still be responsible for any outstanding amounts up to the termination date, and we may restrict or revoke your access to the site and services.

 


Entire Agreement

Our failure to enforce any part of these Terms of Service does not waive our right to enforce such provision in the future. These Terms of Service, along with any policies or rules posted on this site or related to the Service, represent the complete agreement between you and RPM Pickleball.

They supersede all previous agreements, communications, or proposals—whether oral or written—between you and us (including any prior versions of these Terms). Any uncertainties in interpreting these Terms shall not be interpreted against the party who drafted them.

 

Governing Law

These Terms of Service, along with any other agreements through which we provide you services, are governed by and interpreted in accordance with the laws of the State of California.

 

SMS/MMS Mobile Messaging Program Terms and Conditions

RPM Pickleball ("we," "us," or "our") offers a mobile messaging program (the "Program"). By enrolling in or participating in the Program, you agree to these terms as well as our Privacy Policy. Participation constitutes consent to resolve any disputes through individual arbitration, as outlined in the “Dispute Resolution” section.

Opt-In:
You can join the Program by opting in through online forms or other enrollment methods. By doing so, you agree to receive marketing text messages (which may be sent using an autodialer or prerecorded voice system) to the phone number you provided. Consent is not required for any purchase. Message and data rates may apply. By providing your number, you authorize us to contact you about our products and offers. You may revoke consent at any time.

Opt-Out:
To unsubscribe, text STOP to +0000000000 or use the unsubscribe link (if available) in a message. After opting out, you’ll receive one confirmation message and then no further messages unless you re-initiate contact. To unsubscribe from other RPM Pickleball text programs, you must follow each program’s specific opt-out instructions.

Support:
For help, text HELP to +0000000000 or email us at hello@rpmpb.com. If we update our messaging number or shortcode, we’ll notify you, but we are not responsible for messages sent to outdated numbers.

User Responsibility & Indemnification:
If you stop using the mobile number you registered with, you must opt out before deactivating or transferring the number. Failure to do so may result in legal liability. You agree to indemnify RPM Pickleball and any involved parties from any claims, costs, or liabilities (including legal fees) resulting from your failure to properly notify us of changes to your mobile number.

Program Overview:
Participants can expect recurring text messages about our products, services, events, and promotions. Frequency varies depending on your interactions with us.

MMS Disclosure:
If your device does not support MMS, we may send SMS messages instead.

Disclaimer:
The Program is provided “as is” and may not function in all areas or under all conditions (e.g., device or network limitations). We are not liable for delays or failed message delivery. Your carrier’s coverage and technology may impact the Program’s effectiveness. T-Mobile and other carriers are not responsible for undelivered messages.

Participant Requirements:
You must be a wireless service subscriber using a supported device and carrier. Not all carriers support the Program. You must be 13 or older to participate. Users between 13 and 18 must have parental or guardian permission. By using the Program, you confirm that you meet the applicable age and legal requirements.

Prohibited Content:
You may not send content that is illegal, harassing, defamatory, obscene, discriminatory, or otherwise harmful, including any unauthorized health-related information or malicious software. Messages promoting unlawful goods or services are strictly prohibited.

 

Dispute Resolution

Any disputes arising from your use of the Program or your interactions with us—including legal claims—must be resolved through binding arbitration in Irvine, California, under the Commercial Arbitration Rules of the American Arbitration Association (AAA). Arbitration will be conducted by a qualified arbitrator agreed upon by both parties or appointed by the AAA.

The arbitrator may not award punitive damages and cannot hear class-action claims. Each party is responsible for its own costs unless the arbitrator orders otherwise. The decision will be final and binding, and limited appeal rights apply under the Federal Arbitration Act (FAA).

Arbitration details are confidential unless both parties agree otherwise. If a court proceeding occurs for any reason, both parties waive their right to a jury trial. This provision survives termination of your participation in the Program.

 

Miscellaneous

You confirm that you have the authority to agree to these Terms and that doing so does not breach any other agreement you may have. A party’s failure to enforce any right does not waive that right. If any provision is found unenforceable, the rest of the Agreement will remain in effect.

Any new features or updates to the Program will be subject to this Agreement unless stated otherwise. We may update these terms at any time, and you are responsible for reviewing them periodically. Your continued participation in the Program after changes are posted constitutes your acceptance of those changes.

 

Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time by posting updates on our website. It’s your responsibility to check for changes periodically. Continued use of the site or services after changes are posted means you accept those changes.

 

Contact Information

For questions about these Terms of Service, please contact us at:

RPM Pickleball
1075 Anchor Point
Delray Beach, FL
hello@rpmpickleball.com