Frequently asked questions

Answers to the most common RPM paddle, order, and warranty questions.

Which RPM Pickleball Paddle is perfect for you?

Check out our most recent article to learn everything you need to know about choosing the perfect RPM paddle.

What is the difference between the 14mm Friction Pro and the 16mm Friction Pro?

The 14mm model offers more pop and maneuverability, while the 16mm provides increased control and stability due to its thicker core. 14mm models also tend to run lighter than 16mm models, because they carry less mass.

What is the difference between the Elongated Friction Pro and the Widebody Friction Pro?

The Elongated Shape measures at 16.5x7.5 inches, giving you an extended reach for high balls, out of the air attacks and singles play. The elongated shape plays more like a tennis racket, while the widebody shape offers supreme control, and sweet spot size. The wide body measures at 16x8 inches, and is perfect for doubles specialists. The wide body is more maneuverable in the air, which helps with hand speed and volleys.

How can I care for my RPM Pickleball Paddle?

We recommend wiping the paddle surface with a microfiber cloth after each session. Avoid using water or harsh chemicals, and store your paddle in a cool, dry place. Check out our full paddle care guide for more tips.

Can I request a special weight for my RPM paddle?

We do offer limited weight range options on select models. Please email us before purchasing to confirm availability.

What does RPM do to ensure compliance with tournament standards?

Our paddles are rigorously tested to meet all UPA and USA Pickleball compliance guidelines. This includes but is not limited to power, surface roughness, and deflection. Pickleball compliance standards are constantly changing, and we are adapting with them.

How much does delivery cost?

Shipping rates are calculated at checkout. We offer free shipping for qualifying orders.

How will I know my order has been shipped?

You’ll receive a confirmation email with tracking information as soon as your order leaves our warehouse.

Is my signature required to confirm home delivery?

Some high-value orders may require a signature. We’ll let you know in your tracking email.

Where will my order be shipped from?

All orders are shipped from our main fulfillment center in the U.S.

What can I do if my order is lost, stolen, or damaged during shipping?

Reach out to us directly so we can investigate and help resolve the issue.

What do I do if it says my order was delivered by USPS but I haven’t received it?

Double-check your delivery address and contact your local USPS office. Still no luck? Contact us and we’ll help you sort it out.

What do I do if it says my order was delivered by USPS but I haven’t received it?

Double-check your delivery address and contact your local USPS office. Still no luck? Contact us and we’ll help you sort it out.

Can I return an item because I don't like it?

We accept returns on unused paddles within our return window. Check our full Return Policy for details.

Are RPM paddles guaranteed?

Yes — our paddles are covered by a limited warranty against manufacturer defects. See our Warranty Policy for coverage details.

Do I need an online account to make purchases on your site?

Nope! You can check out as a guest — but creating an account lets you track your orders and access exclusive offers.

What payment methods does RPM accept?

We accept all major credit cards, Apple Pay, Google Pay, Shop Pay, and ACH bank transfers.

Will I be charged sales taxes?

Sales tax is applied based on your shipping address and local regulations.

Can I change my order?

If your order hasn’t shipped yet, reach out to us immediately. We’ll do our best to accommodate.

Can I edit my order?

Once an order is submitted, we’re unable to make edits to it. However, you can request to cancel your order and place a new one instead. Please note that canceling and resubmitting will reset your place in line, as our warehouse processes orders in the order they were received. We recommend double-checking your shipping, billing, and order details before confirming your purchase.

What is a pre-order and when can I expect my paddle delivered?

A pre-order secures your paddle before it officially launches. Estimated ship times are listed on the product page. We’ll keep you updated every step of the way.