Shipping Policy

Economy Shipping (FREE)

Expedited Shipping

Tracking: Once your order ships, you’ll receive an email with your tracking number and carrier info.

*Note: Additional charges may apply for shipments to PO Boxes, Alaska, Hawaii, Puerto Rico, APO/FPO addresses, Guam, the U.S. Virgin Islands, and other non-contiguous areas. Free shipping is not available for international orders.

We do ship internationally. Rates are calculated at checkout in real time.
To see shipping costs for your location:

1. Add your items to the cart
2. Proceed to checkout
3. Enter your shipping address

Your rate will appear before completing your purchase.

RPM Pickleball ships all orders with tracking information provided to the customer. While we take reasonable care to ensure proper delivery, RPM is not responsible for packages lost, damaged, or misdelivered by the shipping carrier. Once a package leaves our facility, delivery issues must be addressed with the carrier directly.

If your package is reported as delivered but not received, customers should:

1. Check all possible delivery locations at the shipping address
2. Contact the shipping carrier directly with the tracking number provided
3. File a claim with the carrier if necessary

For orders with shipping insurance, customers may file a claim through the carrier's claim process. We will provide reasonable assistance with documentation needed for carrier claims upon request.

RPM reserves the right to investigate lost package claims and may, at our sole discretion, issue replacements or refunds on a case-by-case basis.

If you have questions about shipping to your area or need further help locating your package, feel free to contact us.