Privacy Policy
RPM Pickleball Privacy Policy
What Information Do We Collect?
When you make a purchase at RPM Pickleball, we collect personal information such as your name, address, and email address to process your order. Additionally, when you browse our site, we automatically receive your IP address to help us understand your browser and operating system.
Email Marketing
With your permission, we may send you promotional emails about our products, store updates, and new arrivals.
Consent
How Do We Get Your Consent?
When you provide your personal details to complete a transaction, verify your payment method, place an order, arrange delivery, or return an item, we assume you consent to us collecting and using this information for the specified purpose.
How Can You Withdraw Your Consent?
If you change your mind after giving us permission to contact you, you can withdraw your consent anytime by emailing us at hello@rpmpickleball.com or by mailing us at:
RPM Pickleball
1075 Anchor Point
Delray Beach, FL 33444
Disclosure of Information
We may share your personal information if required by law or if you violate our Terms of Service.
Shopify
Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products. Shopify stores your data securely via its servers, which are protected by firewalls.
Payment Processing
If you use a direct payment gateway for your purchase, Shopify encrypts your credit card details via the Payment Card Industry Data Security Standard (PCI-DSS). Once the transaction is complete, your payment information is deleted.
For more information, you can review Shopify’s Terms of Service and Privacy Policy.
Cookies
We use cookies for the following functions:
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Essential Cookies: Track sessions, manage the cart, and facilitate checkout.
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Analytics & Reporting Cookies: Collect data on user interactions with our site, such as landing pages, marketing campaigns, and customer behavior.
Some third parties like Facebook or Google may also use cookies for targeted ads.
Here is a list of cookies that we use:
Cookies Necessary for the Functioning of Our Site:
| NAME | FUNCTION | TIME |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _customer_account_shop_sessions | Used in combination with the _secure_account_session_id cookie to track a user's session for new customer accounts | 30d |
| _secure_account_session_id | Used to track a user's session for new customer accounts | 30d |
| _secure_session_id | Used to track a user's session through the multi-step checkout process and keep their order, payment, and shipping details connected. | 24h |
| _shopify_country | For shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. | 1y |
| _cmp_a | Used for managing customer privacy settings. | 1d |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout. | 2w |
| cart_sig | A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| customer_account_locale | Used in connection with new customer accounts | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| discount_code | Used in connection with checkout. | session |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used to identify a user after they sign into a shop as a customer so they do not need to log in again. | 1y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 1 hour, 3w or 1y depending on value |
| shop_pay_accelerated | Used in connection with checkout. | 1y |
| storefront_digest | Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_session_lookup | Used in connection with checkout. | 3w |
| checkout_prefill | Used in connection with checkout. | 5m |
| checkout_queue_token | Used in connection with checkout. | 1y |
| checkout_queue_checkout_token | Used in connection with checkout. | 1y |
| checkout_worker_session | Used in connection with checkout. | 3d |
| checkout_session_token | Used in connection with checkout. | 3w |
| checkout_session_token_<<token>> | Used in connection with checkout. | 3w |
| cookietest | Used to ensure our systems are working correctly | 1m |
| order | Used in connection with order status page. | 3w |
| identity-state | Used in connection with customer authentication | 24h |
| identity-state-<<token>> | Used in connection with customer authentication | 24h |
| identity_customer_account_number | Used in connection with customer authentication | 12w |
| card_update_verification_id | Used in connection with checkout. | 20m |
| customer_account_new_login | Used in connection with customer authentication | 20m |
| customer_account_preview | Used in connection with customer authentication | 7d |
| customer_payment_method | Used in connection with checkout. | 1h |
| customer_shop_pay_agreement | Used in connection with checkout. | 20m |
| pay_update_intent_id | Used in connection with checkout. | 20m |
| localization | Used in connection with checkout. | 2w |
| profile_preview_token | Used in connection with checkout. | 5m |
| login_with_shop_finalize | Used in connection with customer authentication | 5m |
| preview_theme | Used in connection with the theme editor | session |
| shopify-editor-unconfirmed-settings | Used in connection with the theme editor | 16h |
| wpm-test-cookie | Used to ensure our systems are working correctly. | session |
Reporting and Analytics:
| NAME | DESCRIPTION | TIME |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_fs | Shopify analytics. | 30min |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_ga | Shopify and Google Analytics. | session |
| customer_auth_provider | Shopify analytics. | session |
| customer_auth_session_created_at | Shopify analytics. | session |
| shop_analytics | Shopify analytics. | 1y |
| unique_interaction_id | Shopify analytics. | 10min |
By visiting our site, third parties (such as Meta or AdRoll) may place cookies on your browsers for targeted advertising purposes.
Third-Party Services
We use third-party service providers to help us process payments, manage email communication, and measure website interaction. These providers have their own privacy policies, so we encourage you to review them. Notably, services based in different jurisdictions may require your information to comply with the local laws of that jurisdiction.
Some third-party services include Brevo for email, Affirm for payment plans, and Google Analytics for tracking site activity.
Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
THIRD PARTY
| DESCRIPTION | PRIVACY POLICY |
|---|---|
| Brevo | We use Brevo to manage email and SMS signups and communication. We also use Brevo to help measure how users interact with our websites. |
| Affirm | We use Affirm to offer payment plans and to help measure how users interact with our websites. |
| Retention | We use Retention to help grow our email marketing list and to help measure how users interact with our websites. |
| Google Analytics | We use Google Analytics to help measure how users interact with our websites. |
| Google Tag Manager | We use Google Tag Manager to help manage analytics vendors. |
| TikTok | We use TikTok to help measure how users interact with our websites. |
| Bing | We use Bing to measure how users interact with our website. |
| Facebook Pixel | We use Facebook Pixel to help measure how users interact with our websites. |
| We use Google Ads to deliver targeted advertisements to individuals who visit our websites. | |
| We use Reddit to help measure how users interact with our websites. |
Security
We take your data security seriously and follow industry best practices to protect your personal information. All sensitive data, such as credit card details, is encrypted via SSL technology and stored with AES-256 encryption. While no online transaction is completely risk-free, we adhere to PCI-DSS standards to ensure your data is handled securely.
Age of Consent
By using our site, you confirm you are at least the age of majority in your jurisdiction, or you have consent from a parent or guardian for minors to use our site.
SMS/MMS Marketing Program
If you provide your phone number, we may use it for mobile marketing purposes. We do not sell or trade phone numbers. You can opt-out from SMS marketing anytime by contacting us.
California Residents: Under California Civil Code Section 1798.83, California residents can request information about our disclosure of personal information for direct marketing purposes.
To make such a request, contact us at:
RPM Pickleball
1075 Anchor Point
Delray Beach, FL
hello@rpmpickleball.com
Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website with the effective date of the update. If significant changes are made, we will notify you via email or site notification.
Questions or Concerns?
If you need to access, correct, or delete any personal information we hold, or if you have any questions about this policy, contact us at:
RPM Pickleball
1075 Anchor Point
Delray Beach, FL
hello@rpmpickleball.com